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Frequently Asked Questions
Common questions about our Same Day Delivery, Promise, and Products.
What makes Hollywood Feed different from other pet stores?
We are a holistic pet specialty retailer founded in Memphis in the 1950s, not a big-box store. What truly sets us apart is our expertise: every Hollywood Feed team member undergoes over 40 hours of training annually through Hollywood Feed UniversityOpens a new tab and redirects to hfu.hollywoodfeed.com to become an expert in pet nutrition and health. We carefully curate our selection to feature American-made, natural, and holistic products that we trust for our own pets.
Does Hollywood Feed offer Same Day Delivery?
Yes! We offer Same Day DeliveryOpens a new tab and redirects to Same Day Delivery 7 days a week. If you place your order online before 6 pm, a Hollywood Feed team member will deliver your items directly to your door that very day. It is often faster and more reliable than shipping because it comes straight from your local neighborhood store.
What is the "Hollywood Feed Promise"?
The Hollywood Feed PromiseOpens a new tab and redirects to Hollywood Feed Promise is our unconditional satisfaction guarantee: "If your pet doesn't love it or if you don't love it, we will gladly replace or refund it." Whether it’s an open bag of food, a toy that didn’t last, or a harness that doesn’t fit, we will make it right. We believe you shouldn’t have to pay for a product that doesn’t work for your pet.
Where is Hollywood Feed located?
Headquartered in Memphis, Tennessee, Hollywood Feed has grown to serve pet lovers across 19 states. We have brick-and-mortar locations throughout the South and Midwest, including Tennessee, Texas, Florida, Georgia, North Carolina, Ohio, and many more. You can check our Store LocatorOpens a new tab and redirects to Hollywood Feed Store Locator to find the shop nearest you for in-store shopping, curbside pick-upOpens a new tab and redirects to curbside pick-up, or local deliveryOpens a new tab and redirects to Same Day Delivery.
Does Hollywood Feed price match?
Yes, we offer a 100% Price Match GuaranteeOpens a new tab and redirects to Price Match Guarantee. We will gladly match any competitor's price on identical merchandise. If you find a lower price at a local competitor or a major online retailer, just let us know, and we will honor that price to ensure you get the best value along with our expert service.
